just got off an interesting chat with customer support at carbonite online backup, and thought i’d share my some interesting things you might not know about the backup service:
- carbonite generally keeps deleted files in the cloud for 30 days.
- that rule does not apply if you manually exclude files from the backup (right-click a file/folder and choose “carbonite” – “don’t back this up”). these will be removed after 72 hours.
… so my plan to prioritize upload of certain files by temporarily removing an extensive picture library from the backup backfired. :\
- to prioritize files for upload the right way, right-click files that are waiting to be uploaded and select “back up this file as soon as possible”. this option currently only shows up for files (not folders) which are pending upload.